![]() You can buy and assign different Calling Plans to different users, depending on the needs of your organization. To learn more, see Microsoft Teams add-on licensing.Īfter you buy Phone System licenses, you can buy a Calling Plan by signing in to the Microsoft 365 admin center and choose Billing > Purchase services > Add-on subscriptions, and then selecting Buy now. Note: Zone 2 licenses aren't currently available for sale in the United States and Puerto Rico.ĭepending on your plan, you may need to buy more add-ons before you can buy Phone System licenses. Pay-As-You-Go Calling Plan Zone-2: For users in Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, and Switzerland. Note: Zone 1 licenses aren't currently available for sale in the United States and Puerto Rico, but they can be provisioned to United States and Puerto Rico users if bought in other countries. Pay-As-You-Go Calling Plan Zone-1: For users in the United States and Puerto Rico, Canada, and the United Kingdom. There are two Pay-As-You-Go Calling Plan options to choose from: To learn how to fund and use minutes for a Pay-As-You-Go Calling Plan, see How to fund a Pay-As-You-Go Calling Plan. Licenses are assigned to users based on their location. All outgoing calls are charged based on the minutes used, either with Communication Credits or post-usage billing (for new commerce experience calling subscriptions only). With the Pay-As-You-Go Calling Plan, licensed users can call out to numbers located in the country/region where their Microsoft 365 license is assigned to the user based on the user's location, and to international numbers in 196 countries/regions. Outgoing minutes are included based on the license purchased. With the International Calling Plan, licensed users can call out to numbers located in the country/region where their Microsoft 365 license is assigned to the user based on the user's location, and to international numbers in 196 countries/regions. There are three Domestic Calling Plan options to choose from:ĭomestic Calling Plan Zone-1 US: For users in the United States and Puerto Rico.ĭomestic Calling Plan Zone-1 Canada/UK: For users in Canada and the United Kingdom.ĭomestic Calling Plan Zone-2: For users in Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, and Switzerland. With the Domestic Calling Plan, licensed users can call out to numbers located in the country/region where they're assigned in Microsoft 365. The country/region is based on the location of the user's license in the Microsoft 365 admin center > Active users and NOT the billing address listed under the Organization Profile in the Microsoft 365 admin center.įor more information about monthly minutes available in each country/region, see Country and region availability. Pooling is only available on identical Calling Plans. All calls exceeding these minutes are billed per minute. For example, if you have 100 users located in the same country/region with a 120 minutes Domestic Calling Plan assigned, they share a pool of 12,000 minutes.
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